Cookie Policy

Last Updated: November 18, 2025

Effective Date: November 18, 2025

Company: CoStudio Pte. Ltd. (Singapore)

Product: MyCoCreator (https://mycocreator.ai)

1. Introduction

This Cookie Policy explains how MyCoCreator ("we", "our", "us") uses cookies and similar technologies when you visit our website, use our product, or interact with our Services.

By using MyCoCreator, you agree to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help us remember your preferences, understand site usage, and improve the overall user experience.

We also use:

• Local storage
• Session storage
• Tracking pixels (privacy-friendly)
• Analytics scripts

These function similarly to cookies.

3. Types of Cookies We Use

3.1Strictly Necessary Cookies

These are essential for the site and app to function and cannot be switched off.

We use them to:

• Keep you logged in
• Load your account and settings
• Maintain site security and session integrity
• Enable multi-agent chat functionality

Examples: authentication cookies, session tokens, CSRF tokens.

3.2Performance & Analytics Cookies

Used to understand how users interact with MyCoCreator so we can improve the product.

We may use:

• Privacy-friendly analytics tools
• Google Analytics (GA4) with IP anonymization
• Product analytics (e.g., PostHog/Amplitude)
• Error monitoring (e.g., Sentry)

We track:

• Page views, load times, click paths
• Agent usage events (Strategist, Channel Manager, Scriptwriter)
• Funnel metrics (sign-up → onboarding → usage)
• Performance and crash logs

No personally sensitive information is tracked in analytics.

You can opt out via browser settings or our cookie banner (where applicable).

3.3Functional Cookies

These help personalize your experience.

Examples:

• Remembering your theme (light/dark)
• Remembering your preferred creators/channels
• Saving draft prompts or chat history

If disabled, some features may not operate properly.

3.4Advertising & Third-Party Cookies

We do not run ads and do not use third-party advertising cookies.

We also do not share user data with advertisers.

However, external integrations may use cookies for technical reasons, including:

• YouTube embeds (if we show example videos)
• Stripe (for secure checkout)
• Helpdesk widgets (if enabled in future)

These services have their own privacy policies.

4. Cookies From Third-Party Providers

We may use cookies from trusted third-party service providers:

We ensure all providers comply with applicable privacy laws and data security standards.

5. How We Use Cookie Data

We use cookies for:

• Authentication and access control
• Personalizing your MyCoCreator dashboard
• Understanding product usage to improve agents and insights
• Ensuring service stability and detecting abuse
• Supporting secure checkout and billing
• Improving site and app performance
• A/B testing features

We do not use cookie data to:

• Profile you for advertising
• Sell your data
• Track you across unrelated websites

6. Managing Cookies

You can control cookies via:

• Our cookie banner (where required)
• Browser settings
• Clearing existing cookies
• Blocking third-party scripts
• Opting out of analytics (browser-based opt-out tools)

If you block essential cookies, the Services may not work correctly.

7. Data Retention

Cookies generally remain active between 1 day and 12 months, depending on their purpose.

You can clear them manually at any time.

Analytics cookies are anonymized where possible and stored for the minimum period needed.

8. Changes to This Cookie Policy

We may update this policy as we add features or integrations.

Material changes will be communicated via our website or in-app notifications.

9. Contact Us

For questions about this Cookie Policy:

CoStudio Pte. Ltd.
Singapore
Email: privacy@costud.io